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Sacombank Accelerates Digital HR Transformation with SAP SuccessFactors Solutions

Home > Our News  > Sacombank Accelerates Digital HR Transformation with SAP SuccessFactors Solutions

Saigon Thuong Tin Commercial Join Stock Bank (SACOMBANK) signed for the collaboration contract with HR Path, a leading global human resource service provider – to implement SAP SuccessFactors solutions. This is a huge step of Sacombank in the digital transformation in banking operation in general and in HR Management in particular. The project is expected to put into operation from June 2021 and officially complete all modules by 2022.

SAP SuccessFactors Solutions integrate activities in HR management such as recruiting, training, performance management, compensation, succession planning and workforce analytics tools with high accurancy and maximum time saving. All this comes together with a best-in-class user experience to enhance employees’ engagement and higher satisfaction, thereby increasing employee productivity, revenue and improving operational efficiency for businesses.  The implementation of SAP SuccessFactors solutions will help Sacombank completely digitalize HR processes, HR management and development.

“In recent years, digital transformation is one of the most important goals in Sacombank’s development strategy to build a foundation strong, comprehensive and in line with the trend of the industrial revolution 4.0, thereby improving capacity in management and administration, optimizing operational efficiency, meeting the increasing demands of customers as well as creating a competitive advance in the market. Besides continuously upgrading core banking, develop digital banking service and softwares supporting in operations such as risk management, credit,…; digital transformation in HR Management is also an significant goal, contributing to boost operational efficiency in Sacombank when the workforce of Sacombank is currently more than 18.000 employees in three countries of Vietnam, Laos, Campodia”, said Le Duc Thinh, acting deputy managing director, Sacombank.

In 2018, Sacombank put customer relationship management software with SAP CRM and Hybris Marketing into operation to optimize customer care and management, at the same time, enhance customer experience  with Sacombank. This is one of the project deploying CRM solution the most comprehensively and methodically in the Vietnamese banking sector.

“With the extensive experience in supporting businesses to improve the quality of HR Management, we are confident that the project will be successful. HR Path will recommend the best practices to ensure that maximum ROI is achieved as well as fully exploiting the SAP technology solutions”, said Can Thi Thanh Hai, acting managing director, HR Path Vietnam.

“A growing millennial generation in the workforce is requiring a different way of human capital management, it’s not enough to give your workforce digital tools that replace traditional processes. Achieving an engaged workforce is about creating a human experience, designed with human values in mind and enabled by intelligent technologies to deliver an impactful business outcome”, said Chern-Chuen Khor, acting managing director, SAP Vietnam.


About Sacombank

Sacombank was established in December 21, 1991 and is now one of the top five banks in Vietnam with the strategy of becoming a leading multi-functional retail bank in the region. Safe, effective and sustainable. Sacombank’s chartered capital is over VND 18,852 billion. Sacombank has a network of operations with 564 transaction points in 48/63 provinces in Vietnam and Laos and Cambodia. Sacombank is deploying more than 100 products and services in terms of cards, deposits, loans, services, foreign exchange … for all individual customers and businesses. Particularly, the system of issuing and managing international standard cards and e-banking system with many advanced utilities are evaluated in Vietnam. In addition, Sacombank has continued to implement preferential loan packages, connecting banks and enterprises in order to contribute to stabilizing the market, meeting the demand for capital for business development, import-export and consumption. Sacombank pays special attention to cooperating with partners in various fields such as insurance, real estate, telecommunications, education, health, food, transport, agriculture … to develop specialized product and exploit the potential retail market in Vietnam.

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About HR Path

HR Path, an expert and a great player in Human Resources, helps companies for whom human capital is essential in their digital transformation. Advise, Implement & Run are the three business lines of HR Path, which contribute to the corporate HR performance. Founded in 2001, its more than 1000 talents support more than 1300 clients in 18 countries. To this date, its turnover is €115 million.

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About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As the market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives.

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